Last Updated: 09/15/2024

At SSC Window Cleaning, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share your information when you use our services, as well as your rights regarding your data.

1. Information We Collect

We collect various types of information, including:

Personal Information: Your name, phone number, email address, and other contact details when you request services, book appointments, or sign up for our newsletter.

Property Address: The address of the property where you request our services, which is necessary for scheduling and performing our services.Payment Information: Credit card or other payment details collected when you make a purchase.Usage Data:

Information about how you interact with our website, including IP addresses, browser types, and device information.

2. How We Use Your Information

We use your information for the following purposes:

Service Provision: To schedule and perform window cleaning services and improve our service offerings.Payment Processing: To handle payments for services rendered.Communication: To send SMS messages with promotional offers, appointment reminders, and updates related to our services. You can opt out of receiving SMS messages at any time by replying "STOP" to any message.Compliance: To meet legal obligations and protect our rights and property. SMS opt-in or phone numbers for the purpose of SMS are not being shared.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, remember preferences, and analyze website performance. You can control cookie settings through your browser.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Third-party companies that assist us in operating our business, such as payment processors and SMS service providers. These parties are required to comply with data protection standards.

Legal Obligations: We may disclose information when required by law or to protect our rights and property.

5. Consent and Opt-Out

By providing your phone number, you consent to receive SMS messages from SSC Window Cleaning. You can opt out of receiving these messages at any time by replying "STOP" to any SMS message.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and receive a copy of your personal data.The right to correct inaccurate or incomplete information.The right to request deletion of your personal data, subject to legal obligations.

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. While we strive to protect your information, no security system is completely foolproof, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and significant changes will be communicated directly to you.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at [email protected].